Hyundai GDS SMART

GDS SMART by Hyundai Motor Group

The world is changing faster than ever, and technology is corresponding with rapid progress. Accordingly the customer's experience of vehicle ownership is becoming more complicated and advanced.

We have constantly studied accurate, convenient and smart after-sale service and process innovation for a next level customer experience. And now we proudly announce a paradigm transformation in the after sales service with the world's first ever global diagnostic system smart - GDS SMART

It is no longer a diagnosis dependent on the technician's personal competence, but guides optimized diagnosis and recommended repair process based on big data. Considering the technician's work procedures. In addition the technician can search core information with keywords using the cloud and check related search terms based on natural language as a result this solution guides you through complex and difficult diagnosis and repair procedures in a one-stop way. It is the perfect assistant for a technician to smartly support the entire after-sales service process.

Let's find out the details.

Smart Diagnosis - ECU Identification

Smart diagnosis automatically identifies engine control unit status of the vehicle. immediately to determine if diagnostic trouble code has occurred or not and the technician can check if there is an ecu upgrade event. A schematic image in the form of a topless appears in a row showing whether the controller is applied or not, and also provides the detailed specification of the controller units. In the case where diagnostic trouble codes occur the link up function can find the on-site repair details of the code.

Electronic Troubleshooting manual / Service Information & Workshop Manual

The maintenance manual is also available immediately to guide repair if you follow this manual the most accurate and speedy repair is possible. The diagnostic test function also automatically shows core sensor items for each trouble code, thanks to this the technician can check min max values that have been precisely analyzed to make accurate determination possible.

Post Repair Guide with Big Data

Once the parts have been repaired the technician will be guided through the must-do procedures. so repair can be completed based on accurate information. Secondly smart search combines accumulated data on site with the vehicle status-based search function to provide optimal recommendation procedures for technicians and to find fast accurate and convenient solutions. The solution is so smart that it converges field generated RO and QIR information into big data and provides repair part numbers and additional information according to relevant information algorithms.

Thanks to this technicians don't need to search any other systems or look up outdated manuals page by page to find the information for repair. This one application provides a total search system to give all information for technicians. Now countless maintenance cases in the field are gathered in this system in real time and it's available to all technicians. The best thing is that continuous field information collection and big data analysis will strengthen circulation of data and this will become smarter and smarter.

Although a vehicle is the essence of a logical and objective process it may feel subjective depending on the sensitivity of the driver, just like when the air conditioning doesn't feel cool enough or when the handle feels too heavy.

Digital Field Fix

finally the digital field fix is also available as an all-in-one solution. Since the digital field fix separately classifies the items and collects difficult and tricky symptoms to check out and provides an intuitive check procedure through analysis of the output Value of the ecu or the operation status of the sensor actuator during the automatic inspections. This allows us to objectively accurately and quickly diagnose if there's anything wrong with the electronic control system

GDS SMART all of this innovation came from just one starting point. this point is customer value and ownership experience Hyundai after sales service technology is always accurate fast and smart explore it experience it gds smart

 

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