November 13, 2022
The world is changing faster than ever, and technology is corresponding with rapid progress. Accordingly the customer's experience of vehicle ownership is becoming more complicated and advanced.
We have constantly studied accurate, convenient and smart after-sale service and process innovation for a next level customer experience. And now we proudly announce a paradigm transformation in the after sales service with the world's first ever global diagnostic system smart - GDS SMART
It is no longer a diagnosis dependent on the technician's personal competence, but guides optimized diagnosis and recommended repair process based on big data. Considering the technician's work procedures. In addition the technician can search core information with keywords using the cloud and check related search terms based on natural language as a result this solution guides you through complex and difficult diagnosis and repair procedures in a one-stop way. It is the perfect assistant for a technician to smartly support the entire after-sales service process.
Let's find out the details.
Once the parts have been repaired the technician will be guided through the must-do procedures. so repair can be completed based on accurate information. Secondly smart search combines accumulated data on site with the vehicle status-based search function to provide optimal recommendation procedures for technicians and to find fast accurate and convenient solutions. The solution is so smart that it converges field generated RO and QIR information into big data and provides repair part numbers and additional information according to relevant information algorithms.
Thanks to this technicians don't need to search any other systems or look up outdated manuals page by page to find the information for repair. This one application provides a total search system to give all information for technicians. Now countless maintenance cases in the field are gathered in this system in real time and it's available to all technicians. The best thing is that continuous field information collection and big data analysis will strengthen circulation of data and this will become smarter and smarter.
Although a vehicle is the essence of a logical and objective process it may feel subjective depending on the sensitivity of the driver, just like when the air conditioning doesn't feel cool enough or when the handle feels too heavy.
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March 08, 2023
Tentative release date scheduled for March 13th, 2023. Hyundai Motor America has announced the upcoming release of Hyundai GDS-Smart, and the company is urging dealers to schedule the installation accordingly to ensure continuity of service.
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